Skip to main content

Glossary term

What is Master Data Management (MDM)?

Definition

Master Data Management is the discipline of governing and synchronising an organisation’s critical data entities. It ensures accuracy, consistency, and standardisation across PIM, ERP, CRM, and other systems. MDM helps reduce errors, improve decision-making, and deliver unified data experiences.

MDM coordinates identity, ownership, and trusted attributes across overlapping source records. For example, an autonomous product data operation could take different system records for the same lighting product, resolve identity and apply approved survivorship rules, and maintain a governed master with source references.

Master Data Management (MDM) in an autonomous operation

  1. Step 1:

    Input

    Different system records for the same lighting product

  2. Step 2:

    Master Data Management (MDM)

    Resolve identity and apply approved survivorship rules

  3. Step 3:

    Outcome

    Maintain a governed master with source references

MDM coordinates identity, ownership, and trusted attributes across overlapping source records.